Customer Reviews
Above and beyond customer service. We needed a tire urgently and Dan and the team were absolutely legendary getting us back on the road. Kindness, promptness and excellent service and communication.
Purchased my first Mini Cooper from MINI of Warwick. Excellence from as soon as you step into the showroom. No pressure from the sales staff. Test drive as many cars you as you would like. No hassles! Donna our sales person was a sweet heart and made my purchase easy peasy. I would highly recommend MINI of Warwick! Love my MINI; super fun to drive! 🚘❤️😊
They do not stand behind their cars do not buy a car or service your car here they put me and my family in severe danger and won't make good on what was supposed to be serviced
I wish I could give more than 5 stars! The Mini of Warwick staff was so easy to work with. They really listened to my needs and helped me get back into a Mini. I worked with Donna and she was AMAZING. She helped to get the best trade-in for my previous vehicle (which was beyond a fair price) and didn't try to get me to add anything that wouldn't work for my budget. She was transparent, straight forward, and you can tell she really enjoys helping people get the most that they can. I'm not the best ...
A MINI has always been my dream car. When I walked nervously into the MINI of Warwick Donna immediately greeted me and made me feel right at home. She leads with integrity and warmth, making sure to guide you through the buying process with ease. She helped to make my dream a reality and I am beyond grateful. MINI of Warwick is a great dealership at a beautiful location. If you want to make your MINI dreams come true, this is the place to go!
Other than oil changes which I have done locally the service at Inskip Mini Cooper is always astounding. I always trust these guys to do terrific Servicing on my Cooper.
Always a pleasant check in. Received a video with the recommended repairs, no pressure to do all of them. Everyone was helpful, friendly and professional.
Love this dealership and the employees who work there. It’s a great team! Friendly, helpful and willing to go above and beyond. They make car buying fun.
Fantastic!! Honestly I was blown away by the AMAZING service.. From customer service to the mechanic.. Begining to end you can tell they work as a team..The coolest thing was that the mechanic did a video of my cars problems to which I could visually see it.. That hands down was genius.. And the topper/bonus was they washed and vacuumed out my car..All I can say to the future people is this, your search just ended only to begin a positive experience.. Thank you to the team..
Mini of Warwick is a two hour drive for me, but the Service Department at this dealership is worth it. They are incredibly knowledgeable, professional, and personable. Special kudos go out to Service Advisor Sean Cameron.
I needed a new battery and was stranded away from home for a day. I had my Mini jumped to get to the dealer Monday morning and Darrell was very accommodating to get it done. From the moment I walked into the dealership, everyone was very pleasant and I felt cared for. Kevin worked on my car and everything works perfectly. Thanks again for great customer service.
A prior lease I had with a different dealership was ending and I wanted to get into a different car brand before winter time. I’ve heard great things about Mini from family and friends and decided to stop by. I had no intentions of buying a car the day I visited but ended up doing so! Every single person that helped me through the process was amazing - so friendly, helpful, easy going, professional, knowledgeable, and able to answer all of my questions. There was no pressure at all here unlike all of my prior car shopping experiences. I’...
First time at a Mini dealership since I’ve hd my car and the service they provided to help fix my car was amazing. Will defiantly be recommending and coming back when necessary.
It has always been a pleasure working with everyone at Mini Cooper. They help me keep the best car that I ever had stay the absolute best car. And mini of Warwick provides the best service.
Fantastic customer service - can’t thank them enough for going above and beyond in helping repair my sons Mini when he was stranded in RI due to a clutch failure.
Dan in Sales, Darrell in Service, and blue eyed guitar player Joey in Customer Care make a phenomenal team. I am on my third MINI because of the cars and the team of professionals I have dealt with. Highly recommended for an all around positive buying experience.
Painless and congenial. Definitely worth the drive from Massachusetts. I had previously been to another dealer, and walked out due to their attitude during negotiation.
Brought my car in for the first time for service. Car was bought used so in addition to the repair I needed (sidewalk damage to a tire), I wanted to find out any other MINI entitlements. Kristin was more than happy to help, printing out all services available to me as a new MINI owner. In addition to what was done that day, I had asked Kristin about removing profiles from the car’s computer. She walked to the car, sat down and tried to figure it out. We were not able to figure it out, but after I left ...
I viewed my car online and contacted them and an appointment was set for the next day. The whole experience was quick and easy. Everyone was very helpful. I love my car!
Had 1st oil change at 15,475 miles, engine light came on approx. 30,000+ then went off and remains off. Called to make appointment for oil change at odometer 32,658 miles. Because the light is no longer on I cannot have the oil change per secretary/receptionist/auto specialist. Told to check reading when I start the car and that will indicate when change is due. oil change is based on driving habits; as per her expertise in the automotive field. 7,000 mile is the reading, therefore oil change not due until 24,138 mile. Yes that is correct 24, 138 miles. Evidently MINI has superior engineering surpassing every ...
My experience at Mini of Warwick was wonderful. Donna worked with me, with my time restraints and any question I needed answered. This made my car buying stress free. Thank you again.
This is my 4th Mini Cooper from Mini of Warwick! I've always had a hard top and always wanted a Convertible but just couldn't afford the lease payments!! Well, this time my husband and I came in and Donna Keane was able to make the Convertible lease affordable for us, with the help of the great GM, Brian, which we are very happy about!! I've loved all of my experiences and Mini's but... I've always wanted a Convertible and now we have one! Donna is great! She is professional, friendly and great at what she ...
Great experience! Tried a number of Mini models and bought a Countryman....love it!!!! Donna was a huge help all around. Kudos to Mike too.
We recently purchased a Mini Countryman S from Mini of Warwick. As they didn't have the exact model I wanted on their lot they arranged to get one from another dealer. I was lucky enough to work with Donna Keane who explained everything clearly and treated me so kindly through the whole process. The car was brought to Warwick and through no fault of Donna, or Mini of Warwick a paperwork issue happened and there was a delay in getting the proper registration papers. If it wasn't for Donna this could have taken days to fix, but she ...
Donna was great. Second Mini I purchased from her- would recommend to anyone. Fast and friendly. Car was ready when I arrived to pick it up. Thanks!!!!
Despite hours of reading reviews from every possible source, weighing every option and finally picking out the car one wants always seems to be the easiest part of the car buying process, while actually going to a dealership and having to "make a deal" is usually the worst. Right up until setting foot in MINI of Warwick. I couldn't have dreamed up an easier process from start to finish. At no time did I feel any of the usual hawking or pressure or, "let me talk to my manager/see what I can do" bologna. ...
I recently traded in my leased Mini Cooper for a new Mini Countryman. Donna Keane had helped me before on my Cooper and she greeted me like an old friend when I came in for the Countryman. She made sure I saw all the colors available and that I test drove the car first. She was able to get me my first choice in colors with everything in it that I requested. Not only that, but she had the car ready for me as promised. Everyone at Mini of Warwick seemed very nice and eager to help. I would definitely ...
Donna Keane and crew were simply awesome! Donna made sure I was not only in and happy with the Mini I chose to get, but made sure I was able to drive it off the lot the day I came in because it was my Birthday! Great customer service would recommend!
Just bought my second Mini Cooper from Mini of Warwick, and, just as with the purchase of my 2007 Cooper, the people, the process and the experience were such a pleasure. I was recently involved in an accident, after which my prior Cooper was sadly deemed a total loss, so suddenly I was forced to make a new car purchase quickly, long before I'd expected. I loved my first Mini, but hadn't decided whether I'd buy another one or move on to another brand, given all the other options. The day I removed my belongings from my sad ...
This was my first time purchasing a car. I went in a couple of months ago to test drive minis and immediately fell in love with the cars. However, I knew I wasn't ready to purchase for a couple of months. At the same time I had also been on test drives for different cars. Other dealerships were borderline harassing, calling me every couple of days, emailing me constantly regardless of the fact that I had made it very clear I would not be purchasing right away. However, Donna and Mini of Warwick were much different and very attentive ...
I went in to test drive a Mini to see if it was right for me, and two weeks later I drove out with my Mini done the way I wanted it. It was the easiest car purchase I've ever made. They met my price for my trade offered me a great deal on the new car, and helped me decide on the extra's that I bought. I had one problem (weather related) and it was not only taken care of promptly, but they detailed the car before they gave it back! The car had two weeks of ...
Both Jessica and Bill were great. We knew what we wanted, what our trade in was worth and what we wanted to pay. We were very satisfied with the result of the negotiations. This is our second MINI and Inskip is first class. Ed and Jolene
I recently purchased a Mini Countryman All 4s I went in on Thursday and fell in love with the car. I left with the car the next day on friday after it was all detailed and paper work final...Donna was fantastic and friendly like a old friend i hadnt seen in years...
I entered Mini of Warwick to lease a new Mini Hardtop. My experience was fun, easy, and frustration free. Mini of Warwick reached out to me when I showed an interest online. Without the high stress sales pitch, they scheduled a time for me to come in and share my information on the what, why, when, how of my car situation and were able to narrow down my choices to find a suitable vehicle. Working with Ash Johnson was a great experience. Her passion, humor, and knowledge of the vehicles was a big influence on my choice to buy. Negotiations ...
Wow...what an easy, pleasant and authentic experience. the service department the best! . You all accomodated our hectic lives..and are incredibly accesible and knowledgeable with car concerns!!. Im not shopping anywhere else. Daryl thank you so much I feel appreciated by your team and trust our car to your wonderful staff!! Its such a special feeling knowing that your department makes a genuine effort to give us the BEST possible experience. You really do. Thank you so much for always taking the best possible care for our family and our little red Mini! The Lanagans thank you 🙂
We just got home from buying a pre-owned Mini. Our sales person was Donna Keane. She was great. We had a wonderful experience with Mini of Warwick and I do believe it is part due to Donna's knowledge. I would highly recommend Donna and would urge anyone to request her for a sales consultant. Joanne and Steven Colsen
We have now purchased our 3rd Mini from Jessica! She professional and friendly and takes a personal interest in you and your motoring needs. She matches you with the perfect Mini. The sales transaction with Jessica and her team mates makes the buying experience enjoyable. She follows up with you to ensure your satisfaction and answers any question you may have. When it becomes time to upgrade again, we will be back to purchase Cooper # 4.
One of the best car buying experiences I've ever had..Ash Brian n Bill are the greatest!!! When I am ready to trade up I hope they are my sales people
From the moment I walked into MINI I felt comfortable and happy! Ash made our experience so easy and wonderful! I can't thank you enough for making the car I wanted possible 🙂 I've never experienced such a great easy going motor advisor or such a great dealership in general. My husband is currently looking at your inventory and we will be back very soon! Thank you so much and looking forward to our next purchase with you guys!
I purchased a 2013 Mini hardtop and had an excellent and very positive experience. Ash Johnston was terrific. She was personable, honest and very knowledgeable. There were no hassles in the purchasing process. She was extremely helpful and made the whole thing easy. She even took time from her day off to make sure that the car would be ready for pick up. Phone calls were returned in a timely manner and she very well organized and took care of all of the details including the car insurance paper work. I would definitely seek her out if I were purchasing another ...
I admit that I have never encountered a car dealership like this one. The staff is genuine, honest and truly wants to help buyers not pressure them. A series of bizarre events led me to talking to one of their salespeople (Ash) and I am grateful that I did. I ended up driving home in a fantastic car that is a perfect fit for me. They went well above and beyond to make the transaction pleasant, the homemade cookies were a great touch. The entire staff is fantastic!!!!!!! If you are looking for a Mini do yourself a favor and ...
So I went in for my last warranty service and met with Jaymes. This is the best service advisor I have worked with from all the mini dealerships I have worked with. I am a graduate student and traveled a lot going to dealerships from Boston, Northern New Jersey, Albany, Rochester, and Warwick. All of the service advisors I worked with there were nice, but Jaymes went above and beyond. He was upfront with me and told me that it would take much longer than they previously expected. He immediately got me a loaner and had me on my way. ...
This has to be the worst experience with a dealership I have experienced. First you get swamped with 3 people calling you all asking you for the same information, none of which touches know what the other is doing so I had to give the same info 3 times. The one person that you give info to promises to get back to you and never does (Art Fontaine). I dont get contacted by another person (Jessica Spendorio) who after contacting her manager quotes me $603 for an 2013 Mini Couper S (A Range Rover goes for about $799) and has the nerve to offer me 4500 ...
Thank you for the great customer service. I am enjoying my Mini Cooper Clubman. It has been a pleasure working with Inskip Mini. Dan and Bill were great!!
I worked with Ash to test drive a Mini Coupe with the possible intention of ordering one from the factory. She was extremely helpful and patient, as I went back for a second test drive and had plenty of questions for her. She never made me feel pressured in any way, unlike just about any other sales person I've dealt with (at other dealers). Ash went above and beyond my expectations on my second visit, as she wasn't feeling well and had left to go to the doctor, but still returned for the test drive because I was ...
Ash Johnson our motoring advisor from Mini of Warwick is the bomb. I connected with her right from the first phone call. She even came in on her day off to help us because we could only come in on a Sunday. We were blown away with Mini's cool race car decor and fun atmosphere when we arrived. My first impression of Ash was correct. What can I say...She is just a cool person it was like hanging out with a good friend or sister. On the test drive she explained to us how the hybrid power train ...
The folks at Inskip Mini really helped me out with the purchase of my Countryman. I had bad experiences at another dealer and Donna Keane, Bill Sides, and the rest of the team worked with me to ensure that I could get into a Countryman. I would highly recommend them and will go back to Inskip for any future purchase.
Donna was more than helpful in getting me my 2011 mini. We had some trouble with the financing, on my end, and Bill and Donna were able to pull an incredible deal. I can't wait to go and visit them again, for scheduled maintenance of course!
First of all do not let this review sour your opinion of MINI, I bought one from MINI of Peabody and I love it. This is a review of the dealer, especially the sales manager Brian Peruggi, his unprofessionalism, overall attitude slimy business tactics and lack of common courtesy made me walk out of the dealership. I was prepared to buy 2 mini coopers, one custom order cooper hardtop and one clubman for my mother. We test drove the cars and found we really liked them. while at the dealership. Our salesperson Donna was perfectly nice during the presentation(not during ...
After dealing with several local Mini dealerships, we found the car we were looking for at Warwick Mini. No lies, no gimmicks, just honest and helpful. We drove from Chicago to pick up our Mini and couldn't be happier. Would highly recommend.
I went to Mini of Warwick to buy a used Honda Civic they had in stock, and the entire experience was really straight-forward and simple. When I showed up to look at the car, a representative came out immediately to show the car, show a carfax report, and answer questions. She immediately pointed out the problems the car had, and most would be fixed once I agreed to buy it. The car's price was fantastic; the car was in decent condition and was being sold well below the current KBB value. They were firm on the price being non-negotiable ...
I bought my Mini here two years ago, on a Friday afternoon. I picked it up on Wednesday morning, and it was not ready. In fact, it did not start, and they had to jump it because the battery was dead. I should've just taken my Jetta home instead. Then, I had to bring it back a few weeks later. Why? The rotors in the back were rusted, even though the car was a 2006 with only 36k miles on it. They spent two days fixing it, because they didn't have the parts (this is a recurring theme at ...
Ash was great to work with. She knows the vehicles and the current offerings. She immediately made time for us. After a bit, her other customers came in. She easily balanced her time between us so that we were both happy and satisfied. We were to buy out my first mini and thought to go there to see what the current deals are being offered. She made time to explain to us the current deals and helped us pick out my new mini. I actually got to take the car home that day. She transferred my plates, helped to get ...
I think Jessica is hard working knows the product and has the natural ability to sell it. It was a pleasure making her acquaintance and hope she is with the company a very long time
I had an awesome experience buying a car from Mini of Warwick. Ash's superior knowledge of the Mini line combined with a pressure free atmosphere truely made me feel welcomed. It is refreshing to walk into a car dealer and have there biggest concern not be getting me out the door in any car, but selling me the right car for my needs and budget. The family all thought Ash was very cool and my 11 year old daughter wants to know when we are going back to hang out. I wish I needed another car so I could buy ...
I executed a reverse auction for a 2011 Mini S. Of all the dealers, Mini of Warwick seemed most interested in helping me find the right automobile at the right price. Furthermore, working with Art Fontaine was a pleasure. He was responsive, friendly, and customer-focused. That includes a call and an email periodically after the purchase to ensure I was happy with it and a call on my birthday. Nice touch, and ones that I never experienced with the BMW dealer I bought my other car from.
Our experience at Mini of Warwick was extremely pleasant. We leased a 2012 Mini Cooper. We had never leased a car before and the pros and cons of the lease were explained very clearly by the sales manager,Brian Peruggi, so that we could make an informed choice. Ash Johnson worked with us through the whole process and we found her very helpful but never pushy. She made what sometimes is a very stressful experience, purchasing a car, a pleasant and exciting experience. We would definitely buy or lease another car from this dealership. This was unlike any other car purchase ...
I contacted mini of Warwick by email to inquire about getting a second key to my 2008 mini which I purchased used elsewhere. The dealer in Hartford did not even answer my email. Janine wrote me back the next day and walked me through the procedure personally and we managed to get my key without me driving to RI. she was friendly and professional. I will go to mini of Warwick for my future needs and even for future purchases because of how I was treated. Thank you Janine. It's nice to know this kind of service still exists!
This is the second time I purchased a car from this dealer. I am very happy with the service I received each time. Miss O'Hara was very helpful, articulate, pleasant. She was not pushy. She was genuinely nice and caring!
While shopping for a used mini for my wife. We visited Inskip Mini. We were pleasantly greeted by Andrea O'Hara. Andrea answered in detail all of our questions. She showed us several cars in our price range and came on several road tests. She explained in great detail in each every feature of each mini. That day my wife purchased her mini. I really like the engineering detail of the mini, so when Andrea informed me in 2011 they made an all wheel drive model i expressed that i might be interested. She set me up on minis web site ...
just bought a car and I found it a rather pleasant experience without the stress I expected. This was mostly due to the sales person with whom I dealt, Andrea O'Hara. She was very available, friendly, knowledgeable and sweet.
In July, 2011 I visited MINI of Warwick to check out the 2011/2012 MINI's. In the showroom I was greeted by Andrea O'Hara, a very friendly and knowledgeable motoring advisor. Andrea answered all my questions and made my visit quite enjoyable. We went on a test drive in a Countryman and Andrea explained all the features and details of the car. I was impressed. The next day I went back to order a 2012 Countryman. I'm happy to have had the chance to work with you, Andrea. Thank you for making this a wonderful experience.
9/15/11 I purchased a new MINI and was very pleased with my experience at MINI of Warwick. The motoring advisor, Arthur Fontaine, promptly located the car I had wanted when other Mini dealers said the earliest they could get me the car I wanted would be months later. All my questions, and there were many, were answered in a respectful manner. I was offered a better deal than at other MINI dealerships. All my phone calls were promptly returned. I haven't bought a new car in 10 years and was very happy with the experience at MINI of Warwick. VP of ...
I was fortunate to stumble across MINI of Warwick during Hurricane Irene. Our MINI broke down while returning from vacation as Irene struck. Geoff, Manny, and especially Donna went way beyond what anyone could have expected to help a MINI owner in need. I was able to rejoin my family and get home just before Irene struck. During the following week I was unbelievably surprised when I was able to arrange repairs and the purchase of a new MINI while nearly 200 miles away with no hassle. The experience was extraordinary. We are now driving our third MINI thanks to Donna ...
I went to Mini of Warwick looking to replace an older model Mini that I had purchased at a different dealership. The experience at M. of W. was, hands down, a better experience. Andrea on the sales floor was friendly and very low pressure, and Manny in finance was also very easy to get on with. The only things I would improve on are that Andrea accompanied us on the test drive (I like to go alone, just a thing) and the new Mini came with dealership plate frames, I don't like free advertising snuck in like that. Aside ...
Andrea Ohara worked really hard to find me the car I wanted within my price range. She was amazing and even followed up with me after the sale to see how I liked the car. Manny in finance worked really hard to get me the rate I wanted. A big thanks goes out to both of them as I had driven over 250 miles one way from Maine on a Sunday to go see them. Love my "MINNIE" mouse car! Amy Alward
I worked with Jessica Splendorio and Manny to get my preowned mini. I also talked with the service technician (can't remember his name, but very professional and friendly!). The overall experience was comfortable, informative, and positive. I would recommend this dealer to a friend in a heartbeat! : )
I am very happy with the service I received from Art (sales) & Nicole (finance) at Inskip Mini in Warwick, RI. They were both very friendly and helpful. I would definitely buy another car from Inskip.
I found my car online and Donna met me at my appointment. She is professional, but made me comfortable with the shopping and ultimately buying experience. She is available for questions and returned mesages promptly with information requested. After a week of shopping five other dealers Mini of Warwick and Donna provided the best experience.
I chose Mini of Warwick for my new vehicle. I really am please with the services they provide and Mr. Fontaine was absolutely a pleasure to work with. His friendliness and knowledge on Mini was truly a blessing. This is my second Mini from Warwick and I will always be buying my cars there for they are the best.
I have to rate Donna, my sales person outstanding on every level. This was the easiest and most enjoyable experience I have every encountered leasing a car. This is my fourth lease, and having dealt with four different dealerships, Inskip Mini and Donna are THE BEST ever! Professional, knowledgeable, customer satisfaction driven and doing everything possible to make the deal.
Donna Keane was a great salesperson. She was very knowledeable and helped me through the entire process including post-sale. She offered a great tutorial of the vehicle, handled all of the paperwork perfectly, and coordinated the cleaning of the vehicle. The only problem was that the detailing department did not know that I needed the vehicle completed by a specific time even though Donna had emailed them. I was late for an appointment and the detailing was not completed but Donna was kind enough to offer a full detailing in the future. She was a pleasure to work with and ...
The MINI sold itself, its an awesome car. The difference in this purchase was that the salesman bought something from me... Arthur bought my loyalty to a salesman and a dealership. Not only is he a standout salesman, but he is stand-up guy in every sense of the word. As long as he is there & MINI's are made, I'll keep coming back!
Second lease of a MINI COOPER at this dealership. Jess is the BEST! She's very informative,helpful and just a great person. No stress shopping experience. Manny (Sales Manager) is great and Larry (Finance Manager) is informative, honest and not pushy! If you're thinking of purchasing/leasing a MINI COOPER come here! Also, when you need service/maintenance on your MINI, the service department is also the best! You feel like part of a MINI family when you deal with these professionals!
I contacted this dealer via email. Donna Keane responded. Donna was knowledgeable, kind, friendly. She made the whole car buying experience more pleasant than any past experiences.
Arthur and the rest of staff really went out and made me a happy customer would buy from this dealer again and i would tell other peaple who are looking to buy
I bought my Mini Cooper S Clubman used, and brought it to Inskip for a check-out and warrantee service. I never dealt with this dealership before but had heard good things so I decided to give it a go. I can attest that the staff's friendly, knowledgeable and positively courteous attitude made this an unqualified positive experience. Geoff Sigman in prticular, and James at the Mini Service Desk answered all my questions and provided resolutions to problems to my complete satisfaction. In future, I will not hesitate to travel from Connecticut to have my car serviced at Mini of ...
I had a perfect experience with Jessica and her manager. I was even given a tour of all the dealership on the Penske campus as well as offered refreshments. My car, though used was in great shape, spotless and filled with gas. The only thing that would have made the experience better was if I did not have to drive 7 hrs to pick it up (It actually was a fun drive back home of course). I highly recommend this dealership.
The people where all friendly and helpful. Everything in the dealership was spotless; from the bathroom to the garage. The car was spotless and filled with gas when we took possesion of it. The saleman took the time to demonstrate each and every control in the vehicle. He showed us where and how to check the oil as well as setting the system up to inform us on the first service interval.
Mini of Warwick/Inskip Mini was recommended to me from a friend who bought a new Clubman from them a couple months ago. I was in the market for a used Mini, so I decided to see their stock. I bought my 2009 Mini Cooper base from them for a great deal with the factory warranty still valid. The buying experience was easy and not pressured. They were knowledgeable and patient with any questions I presented, and I was never rushed into a sale or hurried out the door once I bought my car. They even called me to follow up ...
I made quite a few trips to Inskip Mini to test drive the 2011 ALL4 Countryman Cooper S with my husband and 2 teenage children. Each time Jessica was there to help and advise. She was very professional and knowledgeable and not at all pushy. I found Jessica very easy to talk to and very friendly. Once I made up my mind on exactly what I wanted and the order was placed, Jessica kept me up to date on the status of the cars' arrival. I picked the car up last week. Thank you for all your help, Jessica - I love ...
The entire purchase experience at Warwick MINI was great. Jessica did a great job explaining the features of the MINI Countryman I purchased. Larry Lemoi did an excellent job working up the financing for me, too. All in all a great place to buy a MINI.
i was looking to buy a new mini.donna gave me the best car buying experience i have ever had.i have purchased over 10 new cars and have walked out of a few dealerships.donna treated me like a valued consumer.she answered all my questions and returned my calls.donna helped define what i was looking for in a new car and presented many options .she took the time to explain to me anything i might need or want to know about the new mini i was buying.
This was my first car purchase ever. And it was a great experience and not what I thought it would be, thankful:) Donna was exceptional, well-educated in Minis, she guiding me through the whole process and was not pushy in the least. I love my mini! Thank you.
My husband and I purchased our first MINI Cooper convertible at Inskip MINI. We were impressed with Inskip MINI right from the moment we walked through the door. We dealt with Donna Keane who was fantastic. She was very knowledgeable and took the time to answer all our questions without making us feel rushed. My husband and I would recommend her to anyone who is interested in buying a MINI.
This is my second mini purchased at INSKIP Mini Cooper and I have always been impressed with both the sales team and the service team there. This time I worked with Donna Keane and she was friendly, knowledgeable and went out of her way to get me the car I wanted and a great deal. I would not have any hesitation to recommend both INSKIP and Donna Keane to any prospective mini buyer.
I was delighted to purchase my 2011 Mini Cooper S from Inskip. The entire sales experience was great, and the car is a jewel. Thanks for your assistance and professionalism. I look forward to owning this car for a long time! I live in Virginia and had a poor experience there so was very happy to have been able to make the purchase while I was in New England on vacation. The greatest part of driving that beauty home!
Jessica Splendorio has worked with me for more than 3 years on this purchase!!!!!! She was amazingly patient and gracious...Jason went out of his way to make this a great experience and to start a long term relationship with this dealer and car that I love! That was exactly what I wanted. MINI's are special cars, and I was made to feel welcome...really made my day.
I just purchased my second vehicle with Inskip in Warwick, RI. I worked with Jessica in purchasing both cars, and she is phenomenal. We built my newest car, Mini Countryman (which is awesome), and I was told it would be 6-8 weeks until delivery of the vehicle. Jason, who is a manager there, was so kind and personable--helping me to get the best price for a brand new vehicle. While waiting for the vehicle to arrive, Jessica called me several times, just to let me know the status of the car. I really appreciated that. She even called me when ...
Donna and Manny are outstanding!! Donna was so friendly and worked with me on locating the car I wanted and not pushing a car they had on me. She kept me posted regularly on the car, including details like arrival of the car at the port, arrival at the dealership, inspection and etc. She even followed up with me after the delivery of the car. And provided her cell phone number in case I had any questions!! She was very nice and patient with all my questions and reservations. I have to also mention the manager, Manny. He is very ...
I really enjoyed the car-buying experience at Inskip Mini. The dealers were knowledgeable and they listened to what I wanted. We found options quickly, and the negotiation was low-no pressure and friendly. Remember: Mini is a great product and great brand--the car does a lot of the sales work. That said, the people made the experience come to life--it was fun and I felt like I got great service and the car I wanted. Highly recommend.
Donna was by far the best car sales person that I have ever bought a car from. She was professional, knowledgable, and friendly. A fantastic car buying experience. Donna was extremely helpful. She worked very hard to get me the car that I wanted and then went above and beyond to get me an even better deal than I could imagine.
I need to thank all the staff at mini but inparticular, Arthur Fontaine. His gentle, intuitive manner certainly helped me to make my decision to purchase the Mini Countryman an easy one. He knew how to be present without being present. Being a woman and car shopping with my husband, I usually get ignored and the sales person will speak with my spouse. Arthur knew I was in the market for a new car, addressed all my questions and did not minimize me as a person. He understands people and is a huge assest to Inskip. Thank you, too, to ...
Most people find that car purchases are a stressful process. From the moment that we walked in, Jessica had a friendly and low pressure approach to working with us. Jason, the manager, was also incredibly easy to work with. He came across as an advocate for our needs and made it easy to have, what is often, a difficult financial conversation. I will be buying my next vehicle at Inskip because of the service that I recieved from these two people. Hang on to them. They are an asset to the company! ~Todd
Donna Keanne is the consummate professional. I called the Inskip Mini from Washington, DC. Ms. Keanne took my call and found the exact mini cooper convertible I was looking for. I asked her a million questions: How much is the lease vs the purchase? What are the colors, options and service records? She wrote the estimates for me time and again. Because she was so thorough, I bought a brand news mini from her! And...i posted pictures of my new car and comments on the wonderful Inskip Mini experience of Facebook! Susan E. Roberts
It was great working with Donna. We feel great about Inskip. And we love our Mini. In July 2010 we bought our first Mini Cooper. When it was time for a replacement for our other car, last week, we went directly back to Donna and got a Clubman. Donna is professional, friendly, and extremely helpful. Donna (and everyone at Inskip) makes the whole process easy. When we need a new car in the future, Donna at Inskip is the first person we'll contact.
Donna did a great job, explaining the options and working hard to satisfy my terms with financing and features. She showed up extra-early for a test drive and stayed late to deliver the car. The car was ready, clean and way fun to drive:) 2011 Copper S
When I first got introduced to the Mini marque, I was taken with the performance and reliability. I soon learned that these cars are much more than that. Inskip is all about customer satisfaction, something they tend to accomplish is spades. 2 years ago, we bought my wife's car, a Cooper in pepper white with a black sunroof. She loves it. I do as well, this prompted me to go to see Jessica once more, they were having a special deal with food and soft drinks. I arrived just after breakfast and left about 4 p.m. with a deal that ...
Went to Inskip looking for a particular model. From the inquiry phone call to delivery of our new MINI, they couldn't have been nicer, more accommodating or honest. There was no pressure sales techniques, they worked as a team and valued our business. I am happy to recommend them without hesitation to anyone interested in a MINI Cooper. Wish all buying experiences were this enjoyable!
We had a great experience at Inskip Mini and ended up buying a Mini that was just what we were looking for. Jessica was helpful and never pushy. She listened carefully to what we wanted and what our limits were and ended up making a perfect match. We were always treated in a way that we knew our business mattered to Inskip. Jessica called to follow up and made sure that we got the manual that was not in the car when we picked it up. We had looked at another Mini dealer and found a roughly comparable car for $9,000 ...
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